Victoriaville QC
Customer Service Agent
Sani Marc
Job Details
Full time
Permanent
$21.44 to $24.12 hourly (To be negotiated)
Day 37.75 hours per week
Start Date
April 4th, 2025
NOC Code
64409
Vacancies 1
We are seeking a bilingual customer service representative to join our team.
This is a hybrid role that requires working both in person and remotely. The ideal candidate will have a secondary (high) school graduation certificate and 1-2 years of experience in a call centre environment. As a customer service representative, you will be responsible for answering inquiries and providing information to clients, obtaining and examining relevant information to assess client feedback and complaints, and explaining procedures, risks, and benefits to clients.
A strong understanding of customer service principles and excellent communication skills are essential for this role. In addition to a competitive salary, we offer a comprehensive benefits package, including:
* health benefits
* dental plan
* disability benefits
* health care plan
* paramedical services coverage
* group insurance benefits
* life insurance
* and a Registered Retirement Savings Plan (RRSP).
We also offer long-term benefits, including long-term care insurance, and a Deferred Profit Sharing Plan (DPSP). As a valued employee, you will also have access to free parking and paid time off for volunteering or personal days, as well as travel insurance.
This is a hybrid role that requires working both in person and remotely. The ideal candidate will have a secondary (high) school graduation certificate and 1-2 years of experience in a call centre environment. As a customer service representative, you will be responsible for answering inquiries and providing information to clients, obtaining and examining relevant information to assess client feedback and complaints, and explaining procedures, risks, and benefits to clients.
A strong understanding of customer service principles and excellent communication skills are essential for this role. In addition to a competitive salary, we offer a comprehensive benefits package, including:
* health benefits
* dental plan
* disability benefits
* health care plan
* paramedical services coverage
* group insurance benefits
* life insurance
* and a Registered Retirement Savings Plan (RRSP).
We also offer long-term benefits, including long-term care insurance, and a Deferred Profit Sharing Plan (DPSP). As a valued employee, you will also have access to free parking and paid time off for volunteering or personal days, as well as travel insurance.
How to Apply
Apply online at https://app.mynjobs.com/e/sani_marc_inc/fr/caef575ec495a0fdced8